Customer Service

Where can I buy Jerry Lopez New York™ Products?

Access our Locations Page to find where Jerry Lopez New York™ is available.

If I have any problems with my online order, what should I do?

If there are any problems processing your order, please contact Customer Service via email and be sure to refer to your order number and we will back to you as quickly as possible.

Does anyone else see the information that I provide to Jerry Lopez New York™?

We respect your privacy. The information you provide will not be given to any third party.

What is your return policy?

If you are not satisfied with any product you receive from your online order, you can return it.

Why do the product shades look different on my computer?

Please keep in mind that monitors display colors differently. Try setting your monitor to a resolution of 800 x 600 or higher (1024 x 768, etc.). Check your computer documentation for the optimum setting for your particular monitor. This site is best viewed with Internet Explorer 6.0 or Netscape 7 or higher and a minimum monitor resolution of 800 x 600. Please feel free to email us with questions about specific colors.

Do you have a catalogue?

Yes we have a catalogue available.

How can I get Jerry Lopez New York™ samples?

We are currently unable to mail out samples by request. When you shop with us online we provide samples with our orders (when available).